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Message From Floormaster About Coronavirus

Contact us anytime:

Stay Covid-Safe With Floormaster

Our Showroom Remains COVID-Secure

We welcomed our customers back on 12th April 2021 and our regular showroom hours remain Monday to Friday 8 am – 5 pm, and Saturday 9 am – 4 pm, as normal. However, your safety remains our first concern, so we will continue to follow government guidelines and ask you to adhere to appropriate social distancing rules. Also, please feel welcome to wear a face-covering if you prefer – although this is not essential.

Appointments are not necessary so please feel free to turn up and take a tour at your convenience.

Should things change again, we will continue to adapt and evolve to ensure that we remain COVID-secure. Whether we come to you or you come to us, we always consider your safety.

Read on to see how we have adapted and check out how we did our bit to help the NHS!

Stay Safe & Lets Us Come To You. Book A Home Visit With Our Mobile Showroom

Being COVID-secure, our mobile showrooms remain available to bring our expertise and samples to you in the safety of your own home. We promise to follow government guidelines concerning social distancing, protective masks, gloves and sanitising. And we simply ask the same of you in return. Plus if anyone in your household shows any symptoms, please warn us and rearrange.

Why not book our mobile showroom?

The Showroom Is COVID-Safe & Following Guidelines

Following the latest Government Guidelines, our showroom is open.

And rest assured, we continue to make our showroom COVID-secure through social-distancing measures and every recommended step.

When you are in the showroom we have a sanitising station on arrival, moved displays to allow more space and created a one-way system to maintain social distancing. On top of this, we have increased the frequency and depth of our in-store cleaning and promise to keep everyone safe.

Click & Collect Orders

If you are a Click and Collect Quick-Step customer, please contact us to arrange a time for your collection on 07831 454549.

And don’t forget, with social distancing measures in place, you may find short waits at busy times or between visits to allow for safety measures and cleaning, so please bear with us.

covid-safe showroom floormaster sanitising station

Stay Safe In-Store

Further safety measures include gloves, masks and sanitiser – which are available on your arrival.

Plus we continuously deep clean the showroom, mobile vehicles, samples and equipment.

Measures If We Come To You

When our mobile showroom team or fitting team come to your home, please do not be offended if we keep a little distance and refuse any refreshments. Your safety is our priority so we will minimise personal contact. I’m afraid this means no hand-shaking or coffees.

Furthermore, as a precautionary measure, we can show you the samples directly from our van, or beside our van, if you are concerned about us entering your home.

We may need to ask that you resist handling some of our samples, to reducing the spread of any contamination. Although in most cases, touching our collections will be ok. Our staff carry cleaning products to sterilise materials, samples and equipment after every appointment, so you are protected.

Finally, if you would like us to take any specific preventative measures while we are with you, please do let us know. We are happy to oblige in any way that we can so that you continue to feel safe in your own home. Perhaps drop us an email in advance, to let us know your choices or concerns:

Doing Our Bit To Help The Frontline

floormaster covid-safe and helping the NHS

With the current Coronavirus crisis in mind, we have been doing our bit to help our courageous frontline NHS staff. We partnered with several other fantastic local businesses and raised enough funds and fabric for our Floormaster family to make some essential PPE equipment and donated this to our local courageous NHS teams.

Just a small gesture to show our support and colossal gratitude during these challenging times.

Well done and massive thanks to everyone involved!

Reactive & Always Here For You

Should any of you wonderful customers have an appointment, measure or fit scheduled and have any questions, please get in touch.

Right now, let’s keep adjusting to the #newnormal and stay alert. Meanwhile, we are always here for you by phone, email or message. Contact Ian at any time with your questions:

Be Coronavirus-Safe – let’s evolve with the new normal.

Mobile Showroom

Be COVID-Safe, Let Us Come To You!

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